EyeBiz Success Strategies

Yes – Attaining success is contingent upon your ability to decide. Give thought to the following crucial decisions in the process.

• Decide on the goal clearly defining the desired outcome.
• Decide on action steps necessary to build a detailed plan.
• Decide how and where to document for regular review and updates.
• Decide on ownership for accountability.
• Decide what metrics to measure throughout the year.
• Decide on and set the desired outcome for each of the milestone measures.
• Decide on your monthly review process.
• Decide on strategies to address variances.

While these may seem obvious to many readers, it’s surprising how often the inability to make decisions or even recognize the need for a decision becomes the downfall of strategic plans.

Let’s dive a bit deeper into a few of the decisions mentioned above.
Decide on the goal clearly defining the desired outcome. Is your goal to increase volume? Is your goal to add another provider? Is your goal to add space?

Decide on a detailed plan. Using the same scenarios, think about the type of planning needed.

Increasing volume requires you to know how much of a volume increase, which provider, which location, and what type of volume (office encounters, surgery, both).
Adding a new provider requires you to know what type of provider, timing, and how you will support the needed volume.

Adding space would require you to define the purpose of the space, the square footage required, the equipment needed, and the timing. Remember, these are just a few of the decisions.

Decide on and outline action steps.
Increasing volume requires decisions regarding increased volume projections by month, whether will you use marketing, whether you will use Brevium patient re-activation, what patient types you want to attract, the timing of various campaigns, and need for additional staff.

Adding a New Provider involves decisions such as compensation package structure, the process for interviewing outlined and documenting who will be communicating with candidates at each stage, and some type of pro forma for both internal budgeting as well as developing realist volume and compensation expectations.

Adding Space decisions starts with whether you will work with an architect or contractor, determining the target date for move-in, along with a list of equipment needs and associated electrical and connectivity requirements.

All the decisions listed in the introduction are critical, however, I find the following are most often missed in the decision-making process.

• Decide and commit to a monthly review process. My preference includes the use of a dashboard for ease of review and discussion.
• Decide on strategies to address variances. Follow through and follow up on strategies and expected outcomes.

The lack of a dashboard for seamless progress monitoring can lead to drift, potentially resulting in months of negative variances, pulling you farther from your goal. A dashboard enables quick assessment, identification of variances, and prompt course re-direct. Monthly dashboard reviews also maintain synchronization and collaboration with the leadership team, preventing loss of momentum.

In conclusion, as we navigate to success in 2024, the keyword is “decide.” Consider this article not as a definitive guide but as a starting point, prompting you to dive into the specifics of your unique situation. The decisions outlined here are the stepping stones to success, and each step requires thoughtful consideration. In the ever-evolving landscape of success, the power to decide is your compass. It not only guides your present actions but also shapes the trajectory of your future endeavors. So, in the spirit of success in 2024 – decide, explore, and embrace the journey that lies ahead.

I hope these posts stir up new ideas and provide fresh perspectives. Feel free to contact me for a more in-depth conversation or personalized consultation. Wishing you continued success on your path.
Hacking Success Together

Connie StClair, COE
Growth & Strategy Specialist
cstclaircoe@gmail.com