Category: Operations
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the heartbeat of your practice
I’m honored to share my latest article, “Scheduling for Success: How Patient Templates Power Profitability,” featured in the October 2025 issue of Ophthalmology Management. The piece explores how intentional scheduling design drives efficiency, improves patient flow, and strengthens a practice’s financial foundation. You can read the full article here: https://ophthalmologymanagement.com/issues/2025/october/scheduling-for-success/
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Fractional COO Support – Unlock Operational Excellence
Big-picture strategy at a fraction of the cost.
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Smart Checkups: Strong Manger but New to Ophthalmology. Now What?
This is Part 3 of a 3-part series on Smart Checkups in healthcare operations. Catch up on Part 1 and 2 via links below. You’ve got a strong, experienced manager stepping into your practice—but they’ve never worked in ophthalmology. Now what? Even the most seasoned leaders can feel a step…
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Smart checkups and the new manager journey
CLARIFYFING EXPECTATIONS AND BUILDING CONFIDENCE (part 2 of 3-part series) When stepping into a new management role, even the most talented individuals can feel overwhelmed. Juggling daily responsibilities while trying to understand the nuances of a new organization—and possibly a new industry—can leave little room for strategic thinking. That’s where…
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Smart Checkups: Moving the Trees to See the Forest
Leveraging expert insights without the full-time cost or commitment. What’s a smart checkup, and why should you consider having one? In the fast-paced world of healthcare operations, everyday challenges—from IT issues and overbooked schedules to end-of-month financial reconciliations and HR concerns—can often leave your team feeling like they’re simply putting…
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From Where I Sit the Race to Increased Profits Starts Here
No race actually begins at the starting line. So where does it start? The answer is not as exciting as a new laser. It’s not as widely talked about as new technology. It’s not nearly as flashy as a new marketing campaign. But without it, invest in any of the…
EyeBiz Success Strategies 